Privacy Policy

GDPR & CCPA COMPLIANT

Privacy Policy & Data Protection

Effective Date: September 26, 2026 • Rigorous Confidentiality Standards

1. Information We Collect

To deliver an ultra-secure, friction-free luxury marketplace experience, Xsneaker collects information necessary to authenticate transactions and fulfill deliveries:

  • Personal Identifiers: Name, billing address, shipping address, email address, and contact phone number.
  • Order & Transaction Records: Sneaker purchase history, bids placed, sizing preferences, and courier tracking details.
  • Technical & Browsing Data: IP address, browser type, device identifiers, and anonymized analytics data.

*Note: Xsneaker never stores unencrypted credit card numbers on its servers. All payment processing is tokenized directly via PCI-DSS Level 1 compliant gateway partners (PayPal, Stripe).

2. How We Use Your Data

Your information is utilized solely to:

  • Process and fulfill sneaker orders, vault authentication, and logistics delivery.
  • Send critical order confirmations, UV inspection reports, and courier tracking updates.
  • Protect against fraudulent transactions, counterfeit submissions, and identity theft.
  • Comply with applicable legal, tax, and regulatory obligations.

We never sell, rent, or trade your personal data to third parties for marketing purposes.

3. Your Privacy Rights (GDPR & CCPA)

Under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you retain the right to:

  • Request a copy of the personal data we hold about you.
  • Request the rectification of inaccurate personal records.
  • Request the complete erasure (“Right to be Forgotten”) of your account and personal details.
  • Opt-out of any marketing or promotional email communications at any time with a single click.

To exercise any of these rights, contact our Data Protection Officer at privacy@xsneaker.net.

4. Cookies & Encryption Security

All data transmitted between your device and Xsneaker is encrypted using 256-bit Transport Layer Security (TLS/SSL). We utilize essential session cookies to manage your live cart fragments, user authentication, and currency preferences.